Settings → Service Area

Restrict the booking form to a specific set of postcodes, cities, or suburbs. Customers outside the area see a friendly "sorry, we don't service your area" message.

Where to find it

Advik Booking → Settings → Service Area.

Settings

SettingEffect
Restrict to service areaMaster toggle. Off = no service-area check, every customer can book.
Area typeWhat the customer enters and what you list in the allow-list: postcode, city, or suburb.
Service areasComma-separated list of allowed values. Wildcards: SW* matches any postcode starting with SW.

Examples

UK-based cleaner, postcodes SW1–SW20

text
SW1
SW2
SW3
SW5
SW7
SW10
SW11

US-based tutor, specific ZIPs

text
10001
10002
10003
10009
10010
10011
10012
10013
10014

City-based (any postcode in 3 cities)

text
London
Manchester
Bristol

Setting it up

  1. Turn on the toggle
    Restrict to service area → On.
  2. Pick the area type
    Choose postcode for the UK / AU / NL style, zip for the US, or city for broader areas.
  3. List your areas
    Add one per line, or comma-separated. Use wildcards if needed.
  4. Customise the rejection message
    Edit the rejection text shown to customers outside your area. Defaults to a polite generic message.
  5. Save and test
    Open the booking form in incognito and try a postcode in your area, then one outside.
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Service area is a step

When this is on, a Service Area step appears at the start of the booking flow. It only shows if you've enabled it in Settings → Booking Flow.

Wildcards

PatternMatches
SW*SW1, SW1A, SW17, SW20, …
10*10001, 10010, 10987, …
M* 1*M1 1AA, M3 1BB, … (postcode + space pattern)
!

The exact-match gotcha

Matching is case-insensitive but otherwise literal. SW1 does not match SW1A. Use SW1* for both.