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Privacy Policy

Last updated: April 8, 2026

1. Introduction

AdvikLabs, an independent software studio based in [City, State], India ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit adviklabs.com or use any of our products, including AI ReviewSense and Advik Booking.

2. Information We Collect

  • Account information: Name, email address, and password when you register.
  • OAuth data: Profile information from Google or GitHub when you sign in via OAuth.
  • Purchase data: Billing name, payment method details (processed by Stripe — we do not store card numbers), and transaction history.
  • Usage data: License activations, domain names, review usage counts, and download history.
  • Technical data: IP address, browser type, device type, and pages visited.
  • Communications: Support tickets and messages you send us.

3. How We Use Your Information

  • To create and manage your account and license keys. — Legal basis: Contract (necessary to provide the service you signed up for)
  • To process payments and deliver purchased products. — Legal basis: Contract
  • To send transactional emails (purchase confirmations, license keys, password resets). — Legal basis: Contract
  • To provide customer support. — Legal basis: Contract / Legitimate interest
  • To improve our products and services. — Legal basis: Legitimate interest
  • To send product updates and newsletters (you may unsubscribe at any time). — Legal basis: Consent (you may withdraw at any time)
  • To comply with legal obligations. — Legal basis: Legal obligation

4. Data Sharing

We do not sell your personal data. We share information only with:

  • Stripe — payment processing.
  • Resend — transactional email delivery.
  • Vercel — hosting and infrastructure.
  • MongoDB Atlas — database storage.
  • Legal authorities when required by law.

International transfers: Each of these processors is located outside India and/or the European Economic Area. We rely on the following transfer mechanisms:

  • Stripe, Vercel, Resend, MongoDB Atlas operate under Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring adequate protection for any EU personal data transferred to them.

We do not transfer your personal data to any country or organisation that does not provide adequate data protection.

5. Data Retention

We retain your account data for as long as your account is active. Purchase records are retained for 7 years for accounting and legal compliance. You may request deletion of your account and associated data by contacting us at support@adviklabs.com.

6. Your Rights (GDPR & CCPA)

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Opt out of marketing communications at any time.
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
  • Data portability — receive your data in a machine-readable format.
  • Lodge a complaint with your local data protection authority.

7. Cookies

We use essential session cookies required for authentication. We do not use third-party advertising or tracking cookies. We do not use any analytics tools or tracking scripts on adviklabs.com.

8. Security

We implement industry-standard security measures including TLS encryption in transit, bcrypt password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

10. Contact Us

For privacy-related requests, contact us at support@adviklabs.com.

11. Grievance Officer (India — IT Act 2000)

In accordance with the Information Technology Act 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, the details of the Grievance Officer are as follows:

If you believe your data has been processed unlawfully or your rights have not been respected, you may contact the Grievance Officer above or lodge a complaint with your local data protection authority.