Setting Up the ReviewSense WordPress Plugin in 5 Minutes
Shiv Srivastava
Product Architect & Founder · AdvikLabs
Getting ReviewSense live on your WordPress site takes about five minutes and doesn't require any coding knowledge. This guide covers the complete setup from installing the plugin to watching your first AI-generated reply appear in your queue.
Note
Requirements: WordPress 6.0 or higher, PHP 8.0 or higher, and an active ReviewSense account (free plan works). Your site needs outbound HTTPS access on port 443.
Step 1 — Install the Plugin
- 1Log into your WordPress admin panel (yourdomain.com/wp-admin)
- 2Go to Plugins → Add New Plugin
- 3Search for "ReviewSense" in the plugin directory
- 4Click Install Now on the AdvikLabs ReviewSense result, then Activate
Alternatively, download the .zip file from your AdvikLabs account dashboard and upload it via Plugins → Add New Plugin → Upload Plugin. This is useful if you're installing on a staging site that doesn't have outbound internet access.
Step 2 — Connect Your API Key
After activation, a new ReviewSense menu item appears in your WordPress sidebar. Click ReviewSense → Settings → API Configuration. You'll see the API Key field at the top.
- 1Open a new tab and log into your AdvikLabs account at adviklabs.com/dashboard
- 2Navigate to API Keys and click Generate New Key
- 3Copy the key (you only see it once — save it somewhere safe)
- 4Paste it into the API Key field back in WordPress and click Verify & Save
Tip
Create a separate API key per site rather than sharing one across multiple installations. This lets you revoke access per site independently and see per-site usage in your dashboard.
Step 3 — Connect Your Review Platforms
Go to ReviewSense → Platforms. You'll see tiles for Google Business, Trustpilot, Yelp, and WooCommerce. Click Connect on the platforms you want to manage.
- Google Business Profile — requires signing in with the Google account that owns your Business Profile
- WooCommerce — connects automatically if WooCommerce is installed on the same site
- Trustpilot & Yelp — require a Business account with API access enabled on those platforms
Step 4 — Configure Your Brand Voice
This step only takes 2 minutes but makes a huge difference. Go to ReviewSense → Brand Voice and fill in three fields: your business name, a one-paragraph description of your tone (e.g. "friendly and professional, like talking to a knowledgeable friend"), and 5–10 phrases you never want to appear in replies.
Step 5 — Generate Your First Reply
Go to ReviewSense → Inbox. If your platform connections worked, you'll see your most recent reviews loaded in. Click any review, then click Generate Reply. A draft appears within a second. You can edit it, regenerate, or click Publish to send it live on the review platform.
Tip
Enable Auto-Publish in Settings → Automation to let ReviewSense publish replies automatically for 4-star and 5-star reviews. We recommend keeping 1-star and 2-star reviews on manual review until you have calibrated your brand voice.
Troubleshooting
- "Invalid API Key" — double-check you copied the full key with no trailing spaces
- "Platform connection failed" — your server may need to whitelist outbound requests to api.adviklabs.com
- "No reviews showing" — platforms can take up to 15 minutes to sync on first connection
- Plugin not appearing after activation — ensure PHP 8.0+ is active; check phpinfo() in your hosting panel
If you run into anything else, our support team responds within 4 hours on business days. Open a ticket from your AdvikLabs dashboard or use the in-plugin Help button in the WordPress sidebar.
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