Getting Started
Install the plugin, connect your API key, and have ReviewSense analysing customer sentiment on your first product review within minutes.
Requirements
Before installing AI ReviewSense, confirm your store meets these minimum requirements.
WordPress
6.0 or higher
WooCommerce
8.0 or higher
PHP
8.1 or higher
MySQL / MariaDB
5.7 / 10.3 or higher
HTTPS
Required for API communication
AdvikLabs Account
Free plan or higher
Install the Plugin
Choose the installation method that suits your workflow:
WordPress Admin Upload
- Log in to your WordPress dashboard and go to Plugins → Add New → Upload Plugin.
- Download
ai-reviewsense.zipfrom your AdvikLabs dashboard. - Select the zip file and click Install Now → Activate Plugin.
WP-CLI
If you have WP-CLI access, upload the zip to your server and run:
$ wp plugin install ai-reviewsense.zip --activate
Connect Your API Key
ReviewSense processes sentiment analysis via the AdvikLabs cloud API. You need an API key to authenticate requests.
- Open your AdvikLabs dashboard → Licenses and copy the API Key for your ReviewSense license.
- In WordPress, go to ReviewSense → Settings → API.
- Paste the key into the API Key field and click Verify & Save.
- A green "Connected" badge confirms the key is valid and the plugin can reach the AdvikLabs API.
Keep your API key private. Never expose it in client-side JavaScript or commit it to version control. Rotate it from the dashboard if it is ever compromised.
Enable on Product Reviews
Once connected, choose which WooCommerce products or categories should have sentiment analysis enabled.
All Products (global)
Enable under ReviewSense → Settings → Scope → All Products. Analysis runs on every new review site-wide.
Per Product
In the WooCommerce product editor, find the ReviewSense panel and toggle "Enable Sentiment Analysis" on or off per product.
Existing reviews are not analysed retroactively by default. Use the ReviewSense → Tools → Backfill Analysis action to process your existing review history.
Test Your First Analysis
Verify the integration is working end-to-end before going live:
- Go to any WooCommerce product and submit a test review (you can use a separate customer account or temporarily disable the "Verified purchase" requirement under WooCommerce → Settings → Products → Reviews).
- Navigate to ReviewSense → Reviews. The review should appear within seconds with a sentiment badge:
Positive,Neutral, orNegative. - Click the review to see the full analysis — sentiment score (0–100), detected topics, and the AI-generated response draft.
{
"review_id": "wc_rev_1042",
"sentiment": "positive",
"score": 87,
"topics": ["shipping", "quality"],
"response_draft": "Thank you for your kind words! We're glad to hear..."
}
Auto-Response (optional)
ReviewSense can automatically post a response to reviews once sentiment analysis completes. This is disabled by default.
- Go to ReviewSense → Settings → Auto-Response.
- Toggle Enable Auto-Response. Choose which sentiment tiers to auto-respond to (Positive, Neutral, Negative — or all three).
- Optionally edit the response templates per sentiment tier. Templates support dynamic variables like
{{customer_name}}and{{product_name}}. - Set a Delay (e.g., 30 minutes) to give staff time to review the AI draft before it is posted.
- Click Save Auto-Response Settings.
You're Live!
AI ReviewSense is now active on your store. Here are some next steps to get the most out of the plugin: